1. Information We Collect

When you visit, register, or place orders on Merri's Grills, we collect essential data to fulfill your food orders and provide a premium dining experience:

• Personal Identification: Full Name, Email Address, WhatsApp Phone Number, and Date of Birth.
• Delivery Details: Delivery addresses, GPS coordinates, and landmark notes for dispatch riders.
• Transaction Records: Payment logs, order history, loyalty Grill Points, and coupon redemptions.

2. How We Use Your Data

We process customer information strictly for operational and customer service purposes:

• Processing and dispatching BBQ food orders to your address.
• Sending real-time WhatsApp order tracking updates and receipt confirmations.
• Managing Grill Club rewards, birthday gifts, and promotional discounts.
• Preventing fraudulent orders and maintaining platform security.

3. Payment Security

All online payments (Debit Cards, USSD, Bank Transfers) are processed securely through CBN-licensed payment gateways (Paystack & Flutterwave). Merri's Grills never stores raw credit card details or PINs on our servers.

4. Data Protection & Sharing

We do not sell, rent, or trade customer data to third parties. Data is shared exclusively with authorized delivery riders to facilitate order fulfillment.